General Return Policy
At the event of product/products found to be physically damaged, defective or different from the description on the detail page shall be subject to return and refund or replacement.
Refunds can be requested if the following conditions apply to at least any one of the following:
Replacements can be requested if the following conditions apply to at least any one of the following :
The Product must be in an unused state before seeking a for a replacement and should be accompanied by a copy of the original receipt or invoice issued at the time of sale of the Product.
iii) Any request for replacement will be accepted only after inspection of the Product.
Once the replacement request is placed with the customer service, the delivery team will arrange for a pickup of the Product from the address provided at the time of placing the order within 3 working days.
Once the Product is received, it takes about 1 working day for inspection team to confirm on the replacement. On confirmation of the genuine need for replacement of the Product, we shall replace the desired Product with the User in 3 to 5 working days.
An order once placed and confirmed by the user is not entitled to be cancelled.